Understanding the Adult Dependent Relative Visa

The adult dependent relative (ADR) visa provides qualifying individuals with the opportunity to live in the UK with a close relative on a long-term or even permanent basis.

The purpose of the ADR route is to allow an individual with ongoing care needs to live with a close relative in the UK, provided the applicant can show, as a result of either age, illness or disability, that they require a level of long-term personal care that can only be reasonably and adequately provided in the UK by their sponsor.

ADR visas, however, are generally only granted in limited circumstances. The application process can also become demanding, requiring an understanding of both the general family visa regulations and the specific criteria that pertain to dependent relatives.

As such, applicants and their sponsors will need to familiarise themselves with the eligibility requirements and the extensive evidence needed to support their applications within the broader family visa context.

The following guide sets out the rules relating to this category of visa, from who is eligible and how to apply, to what steps can be taken if an application is refused and how to maximise the prospects of a successful outcome.

 

Section A: What is the Adult Dependent Relative Visa?

 

In UK immigration, the Adult Dependent Relative Visa specifically refers to provisions that permit British citizens or settled residents to sponsor their adult relatives who require care due to age or medical conditions.

Although the visa itself is often referred to by this name, it technically falls under the broader category of the Family visa, which is made up of several routes allowing family members to join their relatives who are settled in the UK.

In practical terms, the Adult Dependent Relative Visa is intended for families wishing to reunite with elderly parents or relatives who can no longer care for themselves adequately in their home country.

Applicants will need to demonstrate dependency on the sponsoring relative, which could be physical, financial, or emotional in nature.

If the applicant meets the strict requirements for entry clearance as an adult dependent relative of either a British citizen or someone otherwise present and settled in the UK, they will be granted indefinite leave to enter. This means they can stay in the UK indefinitely.

For those applicants whose sponsor is not yet settled or a British citizen, and who instead has limited leave to remain under an eligible sponsorship category, the applicant will be granted limited leave of a duration that will expire at the same time as the sponsor’s limited leave. This will, however, be subject to a condition of no recourse to public funds. Once their sponsor has applied for indefinite leave, the holder of an ADR visa will be able to apply in line with this.

If an adult dependant relative is applying for entry clearance under the ADR route they must be outside the UK, where a person cannot switch into this route in the UK. However, once leave has been granted, an ADR visa holder, whose initial leave is not indefinite, can then apply for indefinite leave to remain.

The policy intention behind the restrictive ADR rules is to reduce the burden on UK taxpayers for the provision of NHS and local authority social care services to applicants whose long-term care needs can both reasonably and adequately be met in their home country.

However, the rules are also intended to ensure that those ADRs whose needs can only be met by a relative in the UK are granted immediate settled status, provided their sponsor is a British citizen or also has settled status. The grant of settled status will then mean full access to the NHS and local authority services. In this way, the rules are designed to avoid creating a disparity between applicants depending on the wealth of their sponsor (as was previously the case) and to give qualifying applicants certainty about their long-term status in the UK, regardless of any changes in their sponsor’s financial circumstances once they are settled.

 

Section B: Eligibility Criteria

 

This visa is specifically designed for adult relatives who rely on their UK-based family members for care and support. The criteria are designed to ensure that only those individuals who genuinely require assistance are granted entry.

 

Table: Eligibility Criteria

Eligibility Criteria	Requirements
Dependency	Must demonstrate physical, financial, or emotional dependency on the sponsor.
Relationship	Eligible relatives include parents, grandparents, siblings, and children over 18.
Financial Requirements	Sponsor must meet a minimum income threshold or have sufficient savings to support the applicant without public funds.
Age Considerations	Applicants must be over 18 years old; older adults may find it easier to prove dependency.

 

1. Who Qualifies as an Adult Dependent Relative?

 

Since March 2023, the ADR route follows Appendix Adult Dependent Relative, replacing existing provisions for adult dependent relatives in Appendix FM of the Immigration Rules.

For UK immigration purposes, an adult dependent relative of a UK sponsor can be either:

 

a. A parent aged 18 years or over

b. A grandparent

c. A brother or sister aged 18 years or over, or

d. A son or daughter aged 18 years or over.

 

Appendix Adult Dependant Relative was updated in July 2023 to reinstate the previous position under Appendix FM, whereby when one parent or grandparent has care needs that meet the rules, their partner will also qualify with them, regardless of their own health status.

In addition to satisfying the requisite relationship requirement, if the applicant is either the sponsor’s parent/grandparent they must not be in a subsisting relationship with a partner unless that person is also the sponsor’s parent or grandparent and is applying for entry clearance at the same time as the applicant.

The applicant must provide documentation that proves their relationship to the sponsor, such as birth certificates, marriage certificates, or adoption papers. This requirement is vital for establishing the family link necessary for visa approval.

 

2. Who Can Sponsor an ADR Visa?

 

At the time of the application, the UK sponsor must also be aged 18 years or over, and be:

 

a. A British (or Irish) citizen in the UK

b. Someone who is present and settled in the UK

c. Someone in the UK with either refugee leave or humanitarian protection, or an EEA national with limited leave to remain under Appendix EU

 

3. Dependency Requirements

 

To qualify for the Adult Dependent Relative Visa, applicants must demonstrate that they are dependent on their family member residing in the UK. Dependency can take several forms, including:

 

a. Physical Dependency

The applicant must, as a result of age, illness or disability, require long-term personal care to perform everyday tasks. This means they must be incapable of performing things like washing, dressing and cooking for themselves and require assistance with mobility.

Older adults, especially those over 65, may find it easier to demonstrate dependency due to health-related issues and the need for assistance with daily activities.

If the applicant has a chronic illness or disability, this should be documented as it reinforces the claim of dependency on the sponsor for care and support.

 

b. Financial Dependency

The applicant must rely on the sponsor for financial support, indicating that they do not have sufficient means to support themselves in their home country. The applicant will be adequately maintained, accommodated and cared for in the UK by the sponsor without recourse to public funds.

 

c. Emotional Dependency

Although more challenging to quantify, evidence may be provided to show that the applicant’s wellbeing is significantly linked to their UK-based relative.

The applicant must, even with the practical and financial help of the sponsor, be unable to get the required level of care in the country where they’re living, either because it’s not available and there is no person in that country who can reasonably provide it, or it is not affordable. This will require evidence in support.

 

4. Adequate Maintenance

 

The sponsor in the UK must confirm, through a signed declaration, that they will take responsibility for the applicant’s care, accommodation, and maintenance for either five years or the length of the granted visa.

To determine whether the financial requirements are met, a calculation is used to compare the sponsor’s income with the equivalent income of a similar UK-based family or individual receiving state benefits. This calculation ensures the sponsor’s financial capability to support the applicant without relying on public funds. If public funds are received by the applicant during their stay, the UK government may seek to recover those funds from the sponsor.

The financial assessment uses a formula: A – B ≥ C, where:

 

A is the sponsor’s or applicant’s weekly net income (after tax and National Insurance deductions).

B is the weekly housing costs (expenses related to accommodation).

C is the amount of Income Support a British family of the same size would receive.

 

To perform the calculation, the decision-maker follows these steps:

 

Step 1: Establish the sponsor’s weekly net income, considering any benefits they receive (excluding third-party support). If the net income varies, an average is taken.

Step 2: Calculate the sponsor’s weekly housing costs.

Step 3: Deduct the housing costs from the net income.

Step 4: Calculate the Income Support equivalent for a British family of the same size.

Step 5: Compare the remaining income after housing costs with the equivalent Income Support figure.

 

In this calculation, personal debts like loans or credit card debts are not considered. Only housing costs are deducted from the weekly income. The financial figure is always rounded down to the nearest penny when necessary.

In cases where the applicant is already in the UK and allowed to work, their income will also be taken into account in the assessment. However, any future entitlement to public funds after arrival in the UK is not considered in the calculation. The goal is to ensure the sponsor’s financial capacity to support the applicant without relying on the UK’s welfare system.

 

5. General Suitability & Admissibility

 

The applicant must also not fall for refusal under any of the suitability grounds. These include where the applicant’s presence in the UK is not conducive to the public good, for example, because of the applicant’s conduct, character, associations or other reasons that make it undesirable to grant them entry clearance, including where they have been convicted of a serious criminal offence.

Following guidance issued in March 2023, if an applicant for settlement under the ADR route fails on criminality grounds, but their removal would result in a breach of Article 8 of the European Convention of Human Rights, the applicant will be required to complete a longer qualifying period. The rules for deportation were also re-aligned to the Article 8 threshold, removing inconsistencies and reflecting recent case law.

 

Section C: Application Process

 

You apply for the ADR visa online, via the Home Office website. You will need to compile extensive evidence to support the application and prove eligibility.

 

1. Step-by-Step Guide on How to Apply

 

Step 1: Determine Eligibility

Before beginning the application, both the sponsor and the applicant should assess whether they meet all eligibility criteria outlined in the previous section, including dependency, relationship, financial requirements, and age considerations.

 

Step 2: Gather Required Documentation

Collect all necessary documents that will support the application. This includes proof of relationship, financial evidence, and any documentation that establishes the dependency of the applicant on the sponsor.

 

Step 3: Complete the Online Application Form

The application for the Adult Dependent Relative Visa must be completed online through the UK government’s official website. The sponsor will need to create an account and fill out the application form, ensuring all information is accurate and complete.

 

Step 4: Pay the Application Fee

Once the application form is completed, the applicant must pay the visa application fee. The cost can vary based on the specific circumstances, so it’s important to check the current fee on the UK government website.

 

Step 5: Submit Biometrics

After submitting the application and paying the fee, the applicant will be required to provide biometric information, which includes fingerprints and a photograph. This can usually be done at a local visa application centre.

 

Step 6: Submit Supporting Documents

Along with the completed application, applicants must submit the required supporting documents. These may need to be uploaded online or submitted in person at a visa application centre, depending on the instructions provided during the application process.

 

Step 7: Await a Decision

After the application is submitted, the applicant will receive a confirmation and can expect to wait for a decision. Processing times can vary, so applicants should check the UK government website for estimated timelines.

 

Step 8: Receive the Visa Decision

Once a decision has been made, the applicant will be notified of the outcome. If approved, they will receive instructions on how to collect their visa. If denied, the applicant will be informed of the reasons for refusal and any possible options for appeal.

 

2. Supporting Documentation

 

ADR visa applicants will be advised when they apply what kind of documents they will need to provide. In general, this typically includes the sponsor’s written undertaking that they will be responsible for the applicant’s maintenance, accommodation and care for at least 5 years without relying on public funds.

The evidence to be provided in order to meet the requirements includes:

 

a. Evidence of the family relationship between the UK sponsor and the applicant.

 

b. Evidence that the applicant requires long-term personal care as a result of age, illness or disability. This should take the form of independent medical evidence from a doctor or other health professional supporting the proposition that the applicant’s physical or mental condition means that they cannot perform everyday tasks;

 

c. Evidence that the applicant, even with the practical and financial help of the sponsor in the UK, is unable to obtain the required level of care in the country where they are living. This should be from either a central or local health authority, a local authority, or a doctor or other health professional. If a private arrangement has been in place, an applicant will be expected to explain why that can no longer continue and, if no longer affordable, both an explanation and evidence as to why not. If financial support has previously been provided by the sponsor or any other close family member in the UK, an explanation will need to be provided as to why this cannot continue or is no longer sufficient for the required level of care to be provided.

 

d. Evidence of adequate maintenance, accommodation and the required level of care in the UK from the sponsor. In addition, where the sponsor is a British citizen or settled in the UK, the applicant will need to provide a signed undertaking from the sponsor confirming that they will be responsible for the applicant’s maintenance, accommodation and care for a period of 5 years without recourse to public funds.

 

3. ADR Visa Costs

 

Applying for an Adult Dependent Relative visa will incur specific fees and additional costs.

 

Table: Breakdown of Costs Involved

Cost Type	Amount	Details
Application Fee (Outside UK)	£3,250	Fee for processing the visa application from outside the UK.
Application Fee (Inside UK)	£1,048	Fee for processing the visa application from within the UK.
Healthcare Surcharge	£1,035 per year (aged 18+) or £776 (under 18)	Allows access to the NHS during the visa holder’s stay in the UK.
Biometric Enrolment Fee	£19.20	Cost for providing biometric information during the application process.

 

The application fee for the Adult Dependent Relative Visa varies depending on where the application is submitted.

If applying from outside the UK, the fee is £3,250 per applicant. If applying from within the UK, the application fee is £1,048.

These fees are subject to change, so it’s essential to verify the current rates on the official UK government website before applying.

In addition to the application fee, applicants are required to pay the Immigration Health Surcharge (IHS), which grants access to the National Health Service (NHS) during their stay in the UK. The IHS is calculated based on the length of the visa.

For applicants aged 18 and over, the IHS costs £1,035 per year of leave, or £776 per year for applicants under 18.

For example, if an applicant is applying for a 3-year visa, the IHS would amount to:

 

a. Aged 18 and over: £1,035 x 3 = £3,105.

b. Under 18: £776 x 3 = £2,328.

 

The IHS is payable upfront as part of the visa application process and is non-refundable, even if the application is refused.

Applicants are also required to pay a biometric enrolment fee of £19.20.

 

4. ADR Visa Processing Time

 

Typically, applicants applying from outside the UK can expect a decision within 12 weeks. For applicants from within the UK, decisions are generally made within 8 weeks. These timelines are, however, indicative and can vary based on individual circumstances and the completeness of the application.

In addition, several factors can influence the duration of the decision-making process of an Adult Dependent Relative visa application:

 

a. Completeness and Accuracy of the Application: Incomplete or incorrect applications can lead to delays. Ensuring all required documents are submitted, and information is accurate can expedite the process.

 

b. Verification of Supporting Documents: If the Home Office needs to verify the authenticity of documents or seek additional information, it can extend the processing time.

 

c. Applicant’s Personal Circumstances: Factors such as previous immigration history, criminal records, or complex family situations may require additional scrutiny, potentially lengthening the decision-making process.

 

d. Volume of Applications: High volumes of applications can lead to backlogs, affecting processing times.

 

e. Availability of Biometric Data: Delays in scheduling or attending biometric appointments can impact the overall timeline.

 

f. Changes in Immigration Policy: Updates or changes in immigration laws and policies can influence processing times, as applications may need to be assessed under new criteria.

 

Section D: Rights and Responsibilities of Visa Holders

 

Holders of the Adult Dependent Relative Visa have specific rights and responsibilities while residing in the UK.

 

Table: Rights and Responsibilities of Visa Holders

Rights	Responsibilities
Live in the UK	Must comply with the conditions of the visa.
Work in the UK	Cannot claim public funds.
Access NHS Services	Required to pay the Immigration Health Surcharge.
Apply for ILR	Must maintain residency requirements and adhere to immigration laws.

 

1. What ADR Visa Holders Can Do

 

a. Live in the UK: Visa holders can reside in the UK for the duration of their visa, which is typically granted for a period of 30 months or 2.5 years.

 

b. Access Healthcare: Adult Dependent Relative Visa holders are eligible to access the National Health Service (NHS) due to the Immigration Health Surcharge (IHS) paid during their application process.

 

c. Work: Holders of the Adult Dependent Relative Visa are allowed to work in the UK without restrictions, providing them the opportunity to support themselves if needed.

 

d. Study: Visa holders can undertake studies at educational institutions, although it is essential to ensure that the study does not interfere with their primary purpose of residence.

 

e. Apply for Settlement: After a qualifying period, usually five years, visa holders can apply for Indefinite Leave to Remain (ILR) in the UK, allowing them to stay indefinitely.

 

2. What Visa Holders Cannot Do

 

a. Access Public Funds: Adult Dependent Relative Visa holders are not permitted to claim public funds, which include most benefits and housing assistance. This restriction is essential for maintaining the financial requirements of their sponsor.

 

b. Change Employment Status (for certain visas): While they can work, there may be restrictions on changing employers or types of work if their visa conditions specify certain employment types. However, this typically does not apply to the Adult Dependent Relative Visa.

 

c. Travel Outside the UK: Visa holders can travel abroad; however, extended absences may impact their residency status and eligibility for settlement.

 

3. Pathways to Settlement or Citizenship

 

Holders of the Adult Dependent Relative Visa may have pathways to settlement or citizenship in the UK, depending on their circumstances.

 

Table: Pathways to Settlement and Citizenship

Pathway	Requirements	Duration
Indefinite Leave to Remain	Reside in the UK for 5 years; comply with immigration laws.	Typically after 5 years.
Naturalisation	Hold ILR for at least 1 year; meet English language and Life in the UK test requirements.	Typically after 1 year of ILR.

 

After residing in the UK for five continuous years, visa holders can apply for ILR. To qualify, they must meet specific requirements, including demonstrating that they have not breached any immigration laws and have maintained their residency status.

After obtaining ILR, visa holders may be eligible to apply for British citizenship through naturalisation. The general requirements include:

 

a. Living in the UK for at least one year after receiving ILR.

 

b. Meeting the English language proficiency requirements.

 

c. Passing the Life in the UK test, which assesses knowledge of British history, culture, and values.

 

If the sponsor of the Adult Dependent Relative Visa is a British citizen or settled in the UK, the visa holder may have additional routes to explore for settlement, especially if the sponsor can continue to provide the necessary support.

 

Section E: Refused Adult Dependant Relative Visa

 

Unfortunately, refusals are not uncommon. Given the restrictive nature of the ADR rules, only a small proportion of applications are successful, at least on first consideration. In particular, if a sponsor can afford to maintain and accommodate their dependent relative for 5 years in the UK, the applicant will then often find it hard to demonstrate that this funding cannot be used to provide the required level of care in the applicant’s country of origin.

Further, in line with the Home Office guidance, an Entry Clearance Officer (ECO) must consider a wide range of people in the country where the applicant is living who can reasonably provide the required level of care, paid or otherwise. This might be a close family member or any other person who can provide care, such as a wider family member, friend or neighbour, as well as a housekeeper, home-help, a nurse, carer or care or nursing home. If the required level of care is either available or affordable, the application will usually be refused.

If an application is refused, there may be grounds on which this can be challenged, either by way of a review or appeal to the First Tier Tribunal against the refusal of such application. However, it’s always best to seek expert legal advice prior to submitting an application for an ADR visa. In this way, pre-emptive steps can be taken to explore all possible grounds for a refusal, and to provide an explanation and evidence in support.

Ultimately, the focus of the rules is on whether the care required by the ADR applicant can be both “reasonably” provided to “the required level” in their home country. Essentially, this means that the provision of such care must be reasonable both from the perspective of the provider as well as the perspective of the applicant. Further, the standard of such care must be what is required for that particular applicant. By putting forward a clear argument from the outset as to what care is both necessary and reasonable, possibly even including emotional and psychological requirements if supported by medical evidence, the applicant will stand a much better chance of success.

There may also be cases, even where the substantive ADR visa rules are not met, where there are “exceptional circumstances”. In these cases, the ECO will need to consider whether Article 8 of the European Convention on Human Rights is engaged (the right to respect for private and family life), and whether a refusal would result in unjustifiably harsh consequences.

Your legal adviser can discuss all potential arguments and options available to you as an adult dependent relative, or as an ADR sponsor looking to bring a relative in need of care over to the UK. They can also help you to plan and prepare your application, providing the right information and documentation in support to maximise the chances of a successful outcome.

 

Section F: Summary

 

The Adult Dependent Relative (ADR) visa allows British citizens or settled residents in the UK to bring an adult relative who requires care due to age, illness, or disability to live with them. While often referred to as a separate visa, it actually falls under the broader family visa category. It is intended for close family members, such as parents, grandparents, siblings, or adult children, who are dependent on the sponsor for their daily needs.

Applicants must demonstrate a genuine need for support that cannot be met in their home country. The sponsor must provide proof of their ability to maintain and accommodate the dependent relative without relying on public funds. This includes meeting specific financial requirements by proving that their net income, after housing costs, is sufficient to support the relative compared to what an equivalent UK family would receive on Income Support.

The application process involves providing extensive documentation, including evidence of the family relationship, financial stability, and proof of dependency. The sponsor must also commit to being fully responsible for the applicant’s care for up to five years. Processing times can vary, and careful preparation is required to avoid delays or refusals.

 

Section G: Need Assistance?

 

DavidsonMorris are UK immigration specialists. If you require assistance with an adult dependent visa application, including guidance on the eligibility criteria and supporting documentation, contact us.

 

Section H: FAQs

 

What does adult dependant relative mean?
An adult dependent relative is the parent, grandparent, adult sibling or child of a British citizen or someone settled in the UK who, as a result of age, illness or disability requires a level of long-term personal care.

 

What is the Adult Dependent Relative visa?
The Adult Dependent Relative visa is part of the UK family visa route, allowing British citizens or settled residents to bring an adult relative who requires care to live with them in the UK. It is intended for relatives who cannot receive the necessary care in their home country.

 

Who qualifies as an adult dependent relative?
Eligible relatives include parents, grandparents, siblings, and children over the age of 18 who are unable to live independently due to age, illness, or disability and are dependent on the UK-based sponsor for daily care.

 

What financial requirements must sponsors meet?
Sponsors must show they can support their relative without relying on public funds. This involves demonstrating that their income, after housing costs, is sufficient to meet the equivalent of what a UK family would receive on Income Support.

 

Can Adult Dependent Relative visa holders work or study in the UK?
Yes, visa holders are allowed to work and study in the UK. However, they cannot access public funds or benefits.

 

How long does the visa last?
The visa is typically granted for 30 months (2.5 years) and can be extended. After five years, visa holders may apply for Indefinite Leave to Remain.

 

Can the UK government recover funds if the applicant receives benefits?
Yes, if the applicant claims public funds, the government may seek to recover these from the sponsor, who has agreed to support them.

 

What can lead to a refusal of the visa application?
Common reasons for refusal include insufficient evidence of dependency, inadequate financial support, or incomplete documentation. It’s essential to ensure all eligibility criteria are met and all required documents are provided.

 

Can I bring my brother to UK permanently?
An adult sibling can settle in the UK under an adult dependent relative visa, provided the eligibility criteria are met, including that you are either a British citizen, settled in the UK or have limited leave under a qualifying route, that your sibling requires long-term care and that you can show adequate financial support, among other requirements.

 

Section I: Glossary

 

Term	Definition
Adult Dependent Relative Visa	A visa under the UK family visa route that allows British citizens or settled residents to bring a dependent adult relative who requires care to live with them in the UK.
Sponsor	A British citizen or settled resident in the UK who is responsible for supporting their dependent relative financially and providing accommodation.
Indefinite Leave to Remain (ILR)	A permanent residency status that allows individuals to live in the UK indefinitely without time restrictions after fulfilling certain criteria.
Immigration Health Surcharge (IHS)	A fee paid by visa applicants to access the National Health Service (NHS) in the UK during their stay.
Public Funds	State benefits and financial support provided by the UK government, which visa holders are not permitted to access.
Biometric Information	Fingerprints and photographs collected from visa applicants for identity verification as part of the visa application process.
Maintenance	The financial support required to cover the applicant’s living expenses without relying on public funds.
Income Support	A benefit paid to low-income individuals in the UK; used as a benchmark in calculating the sponsor’s financial ability to support the applicant.
Entry Clearance	The permission granted to enter the UK, typically given in the form of a visa.
Housing Costs	The expenses associated with accommodation, such as rent or mortgage payments, which are deducted from the sponsor’s net income for financial assessments.
Dependency	The reliance of the applicant on the sponsor for daily care, financial support, or accommodation due to age, illness, or disability.
Net Income	The sponsor’s income after deductions for taxes and National Insurance contributions, used to assess whether they meet the financial requirements.
Undertaking	A formal declaration made by the sponsor to take full responsibility for the applicant’s care and support while they are in the UK.
Reciprocal Arrangements	Agreements between the UK and certain other countries that allow citizens to access public funds under specific conditions, although generally not applicable to visa applicants.
Upper Tribunal	A superior court that deals with appeals on immigration cases, often setting precedents on how the Home Office interprets immigration rules.

 

Section J: Additional Resources

 

UK Government Official Guidance
https://www.gov.uk/uk-family-visa/adult-dependent-relative
Comprehensive details on eligibility, application procedures, and requirements for the Adult Dependent Relative Visa.

 

Immigration Rules Appendix: Adult Dependent Relative
https://www.gov.uk/guidance/immigration-rules/immigration-rules-appendix-adult-dependent-relative
The official immigration rules outlining the criteria and conditions for adult dependent relatives.

 

Citizens Advice: Getting a Visa for Your Adult Family Member
https://www.citizensadvice.org.uk/immigration/getting-visas-for-family-members/check-if-your-adult-family-member-can-get-a-visa-to-join-you-in-the-uk/
Guidance on the application process and considerations for bringing an adult family member to the UK.

 

Home Office Guidance: Adult Dependent Relatives
https://www.gov.uk/government/publications/chapter-8-appendix-fm-family-members/adult-dependent-relatives-accessible-version
Detailed information for Home Office staff on handling applications from adult dependent relatives.